1. Help from us
Housing Benefit
Find out about Housing Benefit, how to apply and advice for landlords.
What you need to know about benefits
Council Tax Support
If you claim Universal Credit, you may also be able to claim Council Tax Support.
Council Tax Discounts or Council Tax Exemptions
Make sure you’ve claimed any Council Tax Discounts or Council Tax Exemptions that you are eligible for.
Struggling to pay your council tax
As soon as you realise you cannot make a payment to us please contact us using our Council Tax Enquiry form.
Discretionary Housing Payments
Do your benefits fail to cover your full rent? As long as you receive Housing Benefit or the housing cost element of Universal Credit, you can apply for financial help below.
What you need to know about benefits - Benefit support available
Exceptional Hardship Fund
Are you struggling to pay your council tax, even though you have received a reduction of some sort? If you are experiencing financial hardship then you can apply for this short-term emergency fund to meet the shortfall.
What you need to know about benefits - Benefit support available
Benefit and budgeting calculator
If you are struggling to afford your bills, you can use one of the freely available benefit calculators to work out your household budget and make sure you are claiming everything you are entitled to.