See our privacy notices for details on how we manage personal information

Please note: When using this form you will be prompted to sign up for our new Exeter City Council Customer Account, called MyExeter. MyExeter is your personal account with the council. It will allow you to view a record of many of your interactions with us, and to receive updates on the progress of your requests.

Change your address

Due to heavy demands on this service, bin deliveries may take 6 to 8 weeks to arrive, please bear with us while we work to rectify this.

Use this form if you are an existing garden waste subscriber and you are moving house within Exeter and you are taking your brown bin with you.

If you are not taking your brown bin to your new address, you will need to start a new subscription in order to have a bin delivered to that address.

Please note that the collection day may change but your subscription renewal date will stay the same.

Start the journey

Start

More info about the journey

  • Your new address
  • The date you will be moving

When this content has been updated

Last updated 8 September 2026