See our privacy notices for details on how we manage personal information
Please note: When using this form you will be prompted to sign up for our new Exeter City Council Customer Account, called MyExeter. MyExeter is your personal account with the council. It will allow you to view a record of many of your interactions with us, and to receive updates on the progress of your requests.
How to claim a credit refund
To claim your business rates credit refund click on the start button below.
For enquiries about your business rates please Contact Us.
Start the journey
More info about the journey
- Your business rates account number (you can find this on your bill)
- Your bank account details
- The amount you wish to claim
We aim to credit your bank account in 10 working days