See our privacy notices for details on how we manage personal information

Please note: When using this form you will be prompted to sign up for our new Exeter City Council Customer Account, called MyExeter. MyExeter is your personal account with the council. It will allow you to view a record of many of your interactions with us, and to receive updates on the progress of your requests.

Pollution control

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4. Alarm notification

Anyone who has an intruder alarm fitted to their property (business or residential) is required by law to nominate a key holder and notify us of their details. 

This will allow us to contact the owners or nominated key holders for the property if an intruder alarm is going off and causing an inconvenience to neighbours.

Under the Clean Neighbourhoods and Environment Act 2005, the whole of Exeter is designated an alarm notification area.

Anyone failing to notify us of an existing or new intruder alarm can be issued with a fixed penalty notice for £75.00.  Failure to pay the fine could result in a maximum fine on conviction of £1,000.

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More info about the journey

You will need to provide us with

  • Keyholder/your name and contact details
  • Location of alarmed building