See our privacy notices for details on how we manage personal information

Please note: When using this form you will be prompted to sign up for our new Exeter City Council Customer Account, called MyExeter. MyExeter is your personal account with the council. It will allow you to view a record of many of your interactions with us, and to receive updates on the progress of your requests.

General enquiries

Searching our website

If you can't find the service you needed, you could try using our search facility to find the pages on our website that will help you.

 

Services that we don't offer

As a City Council there are some services that we don't provide. Please check the What we don't do page to see if your enquiry could be dealt with by another agency.

 

Submit an online general enquiry

If you still can't find the information or online service you were looking for, you can use our general enquiry form to get in touch with us. We aim to respond to these enquiries within 5 working days.

When this content has been updated

Last updated 8 September 2026