Contacting us for housing advice

Homeless or threatened with homelessness

If you are homeless or feel you may become homeless, we want to hear from you so that we can do our best to help. If you are already homeless and are unable to resolve the issue yourself, then you need to contact us straight away. We are working hard to ensure that everyone who becomes homeless in Exeter gets help. So if you are already homeless then you need to follow the links on this page and let us know right away.

If you are at risk of becoming homeless then you may want to look at the information on our Advice about Homelessness page. This will help you you decide what the best solution is for you. However we would still suggest that unless you are confident that you can find a solution without further help from us, that you approach us for advice and assistance that is tailored to your needs.

To help us assess your situation, you'll need to tell us about you and your household.

This form is the quickest way to contact us and has a response time of five working days. If you can’t use the form, please click on the ‘Other ways to do it’ tab at the bottom of the page to find our contact details.

Click the Start button to tell us about your housing situation.