Council Leaseholders

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7. Insurance

Block insurance

As the owner of your block, we must adequately insure the whole building, but you have to pay your share towards this cost which is payable within your service charge.

Internal structures insurance

We offer insurance cover for the interior structure of your flat or maisonette, which you can pay alongside your service charge. You may choose to get your own insurance in which case you must provide us with a copy of your insurance schedule. Your lease stipulates that you must have this kind of interior insurance. This is to insure the interior of the premises, for example the internal walls, ceilings, floors, all cisterns, tanks, drains, wires and so on that solely serve the premises.

The insurance does not cover your personal belongings and furniture. You must arrange your own insurance to cover these items.

Please note: we do not offer buildings insurance to the general public. We only offer it to the leaseholder of a flat where we are the landlord.

If you require buildings insurance for the internal structures of your flat, then we can arrange cover under a blanket policy with Zurich Municipal.

The summary of cover is available to download.

If required, the full policy document can also be downloaded.

How to arrange cover

If you wish to arrange cover, please contact us online (select "Other" service and ask for the Lettings and Home Ownership Team).

Making a claim

If you are a policyholder and wish to make a claim, you should call Zurich direct on 0800 028 0336 and they will take details of the claim.

You can also make claims online at Zurich Insurance - Property Claims Portal.

The policy number is “QLA-05H065-0133 - blanket cover for leaseholders”. 

Please note: If claiming online, you should include the summary of cover document (which is included with your renewal documents) with the documents you upload.