2. Make a housing complaint
How to make a complaint
You can make a complaint yourself or ask someone to act on your behalf with your permission.
Complaints can be made in the following ways:
- Online using our Housing complaints form
- Telephone:01392 265759
- Email: housing.complaints@exeter.gov.uk
- Post: Housing Complaints, Exeter City Council, Civic Centre, Paris Street, Exeter EX1 1JN
- Through housing drop-in surgeries or your housing officer or area surveyor
- Anyone can make a complaint on your behalf, if you are unable to do so. They will need signed authorisation from you.
- You can also raise housing complaints through your local councillor. These will be acknowledged and progressed in line with our Housing Complaints policy.