4. Consumer Standards
As a social landlord, we must comply with Regulatory standards for landlords - GOV.UK by providing tenants with accessible information about their rights in connection with the housing service.
This section will be updated with more information following a review of the Housing Service. In the meantime, if you have any concerns that we are not meeting these standards please contact us online.
Overall responsibility for the Housing Service’s compliance with the Consumer Standards lies with the Strategic Director Operations, Adrian Pengelly.